Truck Dispatch and Logistics

Explore the core of truck dispatch and logistics, from handling load boards to ensuring regulatory compliance. Develop the skills needed to manage transportation operations confidently.

Enroll Now
Course Duration
3 Months
Modules
16 Modules
Course Type
Short Course with Certification
Course Overiew

Truck Dispatch Course Outline

Week 1: Foundation of Dispatch Sales

   Session 1: The U.S. Trucking Industry & Dispatching Basics

  • Overview of U.S. trucking (Owner-ops, MC authority, load boards)
  • What is dispatching? What do we offer at TruckVerse?
  • Types of carriers and their pain point
  • Understanding how we help carriers grow

   Session 2: Know Your Product – Mastering Our Services

  • Truck Verse’s dispatch model: Services we offer
  • Key benefits: Load negotiation, paperwork, support
  • Our competitive edge in the market
  • How to present value clearly and confidently

Week 2: Lead Generation & Prospecting

   Session 3: Lead Sourcing & Qualification

  • Where to find quality leads (Carrier411, DAT, FMCSA, referrals)
  • Understanding MC age, equipment type, availability
  • Tools and trackers for managing prospects
  • Identifying red flags and time-wasters

   Session 4: First Contact – The Prospecting Call

  • Script structure: Introduction, permission, need discovery
  • How to identify needs quickly
  • Asking the right questions to uncover pain points
  • Example call breakdown + live roleplay

Week 3: Pitching, Objections & Closing

   Session 5: High-Impact Pitching Techniques

  • Tailoring your pitch by carrier type (hotshots, semis, box trucks)
  • Highlighting urgency and value
  • Communicating confidence without overselling
  • What to avoid during a pitch

Session 6: Objection Handling Masterclass

  • Top 5 objections and how to respond:
    • “I already have a dispatcher”
    • “My MC is too new”
    • “Send me an email”
    • “Let me think about it”
    • “I’m just exploring”
  • Roleplaying different objection scenarios
  • Converting “not now” into a soft commitment

Week 4: Follow-Up, Closing, and Retention

   Session 7: Follow-Up Strategy & Closing Techniques

  •  Timing your follow-ups (calls/texts/emails)
  • Crafting persuasive messages for follow-ups
  • How and when to close the deal
  • Creating urgency without pressure
  • Transitioning to onboarding (handoff to ops)

  Session 8: Final Evaluation + Real Call Workshop

  • Live mock calls and roleplays
  • Feedback and performance scoring
  • Written quiz (optional)
  • Final Q&A + Certification of Completion
  • Motivation: What separates top closers from average reps

Week 5: Dispatching Fundamentals

Session 9: Introduction to U.S. Trucking & Dispatching

  • Overview of U.S. freight and trucking ecosystem
  • FMCSA, MC/DOT numbers, ELD mandate basics
  • Who’s who: Owner-operators, fleet owners, brokers, shippers
  • What is dispatching? Key roles & responsibilities
  • Types of equipment (dry van, reefer, flatbed, step deck, box truck, hotshot)

Session 10: Load Boards & Freight Market Basics

  • Introduction to top load boards (DAT, Truckstop, etc.)
  • How to read and filter a load post
  • Understanding rate per mile (RPM), lanes, and market demand
  • Basics of lane research and market trends
  • Tools used (RateView, TruckSmarter, DAT Ratecast)

Week 6: Load Booking & Carrier Communication

Session 11: Load Booking Process (Step-by-Step)

  • Calling brokers professionally
  • Questions to ask before confirming a load
  • Negotiation tips for rates and layovers
  • Emailing rate confirmations
  • Pickup & delivery instructions: what to clarify and verify

  Session 12: Carrier Communication & Updates

  • Daily check-ins with carriers
  • Tracking: How to use location apps (MacroPoint, FourKites, etc.)
  • Managing delays, breakdowns, and issues on the road
  • Communicating with brokers professionally under pressure
  • Real-world examples of good vs poor dispatching

Week 7: Paperwork, Compliance & Broker Relations

  Session 13: Paperwork Essentials for Dispatching

  • What is a rate confirmation? Key elements to verify
  • BOL (Bill of Lading), POD (Proof of Delivery), and Lumper Receipts
  • Compliance basics: insurance, authority status, factoring info
  • Maintaining dispatch logs and load tracking sheets
  • Intro to TMS (Transportation Management Software)

  Session 14: Building & Managing Broker Relationships

  • How to stand out as a dispatcher
  • Creating a positive image for your carrier
  • Keeping brokers updated and informed
  • Handling claims and disputes
  • When and how to avoid or block bad brokers

Week 8: Advanced Dispatching + Real-World Practice

   Session 15: Route Planning, Deadhead & Backhauls

  • Trip planning tools and strategies
  • Deadhead reduction and return load planning
  • Fuel optimization and rest stop planning
  • Weather and road condition checks
  • Real trip scenario breakdown

  Session 16: Final Evaluation + Mock Dispatch Workshop

  • Live roleplays: broker calls, driver updates, issue handling
  • Load booking simulation (full process)
  • Written test on concepts and dispatching best practices
  • Individual feedback and scoring
  • Q&A and Certification of Completion
  • Dispatcher mindset: Staying organized, proactive & c
  • alm under pressure
  • Class Mode
Online and physical
  • Instructor
N/A
Latest Blogs

What Our Students Say’s About Us

These are things that students who have enrolled in our courses says.
IPS Uni offers a really professional learning environment. I took their Digital Marketing course and found the content to be practical, up-to-date, and easy to apply in real-world projects.
Nabeel Ashrif
Intermediate (ICS Student)
Great institute for skill development. The instructors are supportive, the classes are well-structured, and the flexible schedules make it easier for working students like me.
Mirza Khurram Baig
Full-Time Employee
Great institute for aspiring designers. The practical assignments and guidance from experienced trainers made learning creative and fun.
Kaleem Zahid
Undergraduate Student
Highly satisfied with IPS Uni! From the smooth admission process to interactive classes, everything was well-organized. The trainers are approachable and always ready to help
Atyeb Faisal
Bachelor of Science (Computer Science) Graduate
IPS Uni offers a really professional learning environment. I took their Digital Marketing course and found the content to be practical, up-to-date, and easy to apply in real-world projects.
Nabeel Ashrif
Intermediate (ICS Student)
Great institute for skill development. The instructors are supportive, the classes are well-structured, and the flexible schedules make it easier for working students like me.
Mirza Khurram Baig
Full-Time Employee
Great institute for aspiring designers. The practical assignments and guidance from experienced trainers made learning creative and fun.
Kaleem Zahid
Undergraduate Student
Highly satisfied with IPS Uni! From the smooth admission process to interactive classes, everything was well-organized. The trainers are approachable and always ready to help
Atyeb Faisal
Bachelor of Science (Computer Science) Graduate

Frequently Asked Questions

Browser our faq’s below, if you can not find the answer.

IPS Uni’s course covers everything from running SEO campaigns, social media marketing, and managing WordPress websites, equipping students with practical skills for freelance and full-time roles.

Our trainers are industry professionals with local and international experience. They provide real-world insights, case studies, and hands-on guidance to help students apply theory practically.

The course equips you with skills to manage campaigns, social media, and analytics, allowing you to confidently take freelance projects or secure full-time roles in marketing teams.

Yes, IPS Uni provides a recognized certificate after completion, enhancing credibility and employability for freelance projects or full-time digital marketing positions.

The course teaches route planning, freight management, scheduling, and carrier communication through practical exercises and software simulations, making you job-ready for logistics and trucking companies.

Truck Dispatch skills are highly valuable and in demand in Pakistan and abroad. They offer strong career opportunities in logistics firms, trucking companies, and international freight management.

You will gain expertise in route optimization, freight tracking, carrier communication, and transportation software, preparing you for professional roles in trucking, logistics, and freight management.

Yes, the course offers practical, hands-on training with real-time dispatch exercises and logistics software, ensuring you gain experience applicable to professional dispatch and logistics operations.

You can work as a Medical Billing Specialist, Insurance Claims Processor, or Revenue Cycle Analyst in billing companies locally and internationally, with strong career growth potential.

The course takes 3 months, combining theoretical knowledge and hands-on exercises, preparing you quickly for real-world medical billing tasks in healthcare organizations and billing companies.

No prior experience is needed. The course starts from the basics, gradually building advanced skills, making it suitable for beginners and professionals looking to upskill in medical billing.

Yes, medical billing is highly suitable for remote work. After completing the course, you can confidently apply for work-from-home positions with hospitals, clinics, and international billing companies.

The coding expertise converts data to a graphical interface for users to interact and view it in a digital environment. It involves the use of CSS, JavaScript, and HTML. Wikipedia has everything on it. The sooner you join the IPS Unit of Education, the sooner you start learning web-development in Lahore. It is a one-stop destination for technical minds to explore their true potential. Register today 042-36400659

 

Since the job requires the presence of specific skills, we carry the most suitable faculty members to teach the subject. Not only there is a need for such individuals in the current market, but when we are done with you, emerging organizations will not waste a second to hire you.

When you talk about creating a website, HTML5, CSS3, and jQuery breathe life into it. Nothing beats the effectiveness of learning the three coding mechanisms via front-end development course. They can give you the desired product any day. We have on our panel resources that are well versed in these structures. Come in for accurate learning and get hired.

Yes, there is! As a graphic designer, when you complete the front-end development course, you are well on your way to become a front-end developer. However, practice makes you perfect. As long as you don’t stop and keep at it, the coding sense takes over and it is smooth sailing afterward. Practically building a site from scratch is part of the course with guidance at every step. Question is... are you ready to multiply your income?

SEO stands for Search Engine Optimization. Since Google outranks other search engines, SEO means getting a better rank in Google. However, Bing, DuckDuckGo and Baidu are among popular search engines but they don't have as much reach as Google. SEO enables businesses to be found on Google. When customers type in specific keywords, they want to see the best results against them. That is what you will be doing, enabling a website to rank on Google for those keywords. Enroll now to start.

A question we hear regularly. It is vital for businesses today because everything goes through Google first. If you are not working on Google, your digital efforts may all just be in vain. The people, who search for stuff on Google, get a chance to visit your website. As a result, your business finds a new potential customer. It is huge because now you have a chance to sell. Entrepreneurs, businessmen, and passionate individuals have a chance to show their true worth through this SEO course.
 

That is the gist of search engine marketing (SEM). A good dose of SEO combines with PPC management campaigns to take your business forward. Truth be told, it is high time to apply heterogeneous strategies. Nothing is as simple as it was 10 years ago, and as we go through 2020 and years to follow, we need a strong Pay-Per-Click plan combined with regular SEO tasks to stand out from the crowd. Let's start with them with the best SEO institute in Lahore.

If you are fed up of blocked accounts and campaigns never returning from the review stage, it is time to join IPS UNI for foolproof methods. That’s right! The accomplished faculty comprises of digital marketers laced with practical knowledge of running profitable PPC management campaigns. Since you are part of IPS as a graduating candidate, we want you to run AdWords like a pro. Come on in and start learning.

Generally, people tend towards Google to learn web development. It can be your best friend or your worst enemy as there is so much information to grasp. Therefore, you need a teacher who guides you through important frameworks and helps you understand the basics, just like we have here at IPS UNI. The web development course is divided into two categories. If you enjoy problem-solving, you should go for back-end development aka PHP and Laravel certification. If you have an eye for aesthetics, fancy effects, and layouts, you should learn the front-end development course.

Developers work with many frameworks. Each framework has its own advantages and disadvantages. But, the most famous ones are Angular, React, Laravel, Django, Rails, and Vue. Each framework is best for different sets of functionalities.

Everything is turning digital and computer-based due to less inaccuracy rate. From shopping to booking tickets online, you need smartphones and the Internet to get the job done. Therefore, the demand for computer-related jobs is increasing day by day. From online retailing shops, clothing sites, informational websites, online forms, to discussion forums, everything is done via websites. Thus, having knowledge of programming languages and development tools has a place in every field.

Website optimization is also known as SEO. It refers to all the procedures that are done in order to rank the website higher on Google. It includes keyword placement in content, editing image tags, meta tags, and many other things to ensure its easy access to the search engine.

Tab Content

This is a basic text element.

Tab Content

This is a basic text element.
About us

We Help Grow Student Careers

We've been doing this for over a decade since we always want to give learning services that aren't taught in schools.
Get In Touch
Address
Al Hafeez Executive office 1506, 30 Firdous Mkt Rd Lahore, 54760
Contact
Mail

Ready to Start Your Courses and Grow Your Career

Experts teach you everything from the comfort of your own home. Improve your career today by enrolling in excellent courses at affordable prices.
Get Started
We connect students and job seekers to the world of opportunity and job acquisition with the well-designed professional short courses in Lahore. Equip yourself with education and enlightenment that instills confidence to move ahead and break barriers.
Useful Links
Useful Links
Popular Courses
Social Network
Subscribe to our Newsletter
Powered By IPS Pakistan
All right reserved © 2025
Privacy Policy
Facebook
X (Twitter)
YouTube
LinkedIn
Instagram