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English Language Course for BPO

Class Mode:

Physical & Online

Application Deadline

15th April, 2026

Course Fee

30,000

Schedule

Monday - Tuesday - Wednesday
5:00 PM – 6:00 PM

Duration

12 Weeks

Discounts & Bonuses

IPS Employees: 20% Discount Early Bird Discount for Others: 10%

Start Your Journey Today

Your career is waiting—but your communication needs to catch up. Don’t let hesitation hold you back anymore.

What You’ll Learn in This Course?

  • Introduction to the Business Processing Industry and Work Culture
  • How to Speak English Professionally for Workplace Communication 
  • Ways to Handle Calls & Learn Telephone Ethics 
  • Best Practices for Email and Chat Communication 
  • Accent Modification & Clear Pronunciation 
  • Customer Service Excellence 
  • Dealing with Difficult Customers with Confidence 
  • Role-Play Conversation & Interview Preparation

What Our Students Say About IPS UNI

Bilal Ahmad
This course provided in-depth knowledge of medical billing and coding with applications. The instructors were supportive and clear. I feel fully prepared for a professional role now.
Sara Habib
The trainer explained design concepts so clearly. I now feel confident working on real client projects. IPS UNI truly upgraded my skills!
Basit Ali
I learned everything from basic tools at IPS UNI. The practical projects really helped build my portfolio. It’s a great course for creative minds!
Ahmad Nadeem
IPS UNI helped me turn my creativity into real skills. The hands-on training and expert guidance made design tools easy to master. Highly recommended for anyone starting in design!

What You’ll Achieve

After This Course

Setting a Strong Spoken English Foundation

Develop fluency through practical, real-world communication exercises

Speak Clearly with Neutralized Accent

Improve clarity and professionalism in every interaction

Master Call Handling Skills

Gain hands-on experience with real BPO scenarios and roleplays

Enhance Listening & Response Ability

Understand global accents and respond with accuracy and confidence

Be Interview-Ready

Practice with mock interviews and receive expert feedback

Boost Confidence in Communication

Eliminate hesitation through guided speaking sessions

Start Your Journey Today

Your career is waiting—but your communication needs to catch up. Don’t let hesitation hold you back anymore.
Enroll Today
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We connect students and job seekers to the world of opportunity and job acquisition with the well-designed professional short courses in Lahore. Equip yourself with education and enlightenment that instills confidence to move ahead and break barriers.
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